Privacy Policy

We collect information that you voluntarily provide, along with certain technical information necessary to operate and protect our website.

Information you provide

When you complete our contact form, we may collect:

• Your name and email address.
• Your company or organization, if provided.
• The services you select.
• The project goals you select.

When you communicate with us by email or other correspondence outside the contact form, we may also collect information you voluntarily include in that communication.

We encourage visitors not to submit sensitive personal, financial, or confidential information through the general contact form.

Information collected automatically

When you visit our website, our hosting and technical service providers may process information such as:

• IP address and approximate geographic location derived from it.
• Browser type, device information, and operating system.
• Pages requested and the date and time of access.
• Technical information used for website security, performance, and troubleshooting.

This information helps us maintain a secure, functional, and reliable website.

We use collected information to:

• Respond to inquiries and requests for information.
• Discuss potential projects, services, and business relationships.
• Communicate about services you have requested.
• Maintain and improve website functionality and accessibility.
• Detect spam, abuse, and unauthorized activity.
• Meet applicable legal and operational obligations.

Submitting an inquiry does not automatically subscribe you to a marketing mailing list.

Our website uses Resend, a third-party email delivery service, to securely transmit contact form inquiries to our designated business email account.

Submitted information is processed by our website's server-side application and transmitted through Resend to our business email provider.

The contact form does not maintain a separate customer database solely for storing inquiry submissions. However, inquiry details may remain in our business email records and the systems used to deliver those messages.

We use this information to review and respond to your inquiry and manage related business correspondence.

We use trusted service providers to operate our website and communicate with visitors. These include:

• Netlify: Website hosting, application delivery, and related infrastructure.
• Resend: Transactional email delivery for contact inquiries.
• Google Workspace: Business email hosting and correspondence.

These providers may process information as necessary to perform services on our behalf, subject to their applicable contractual terms and privacy practices.

We may also disclose information when required by law, to protect our rights or the security of our services, or as part of a legitimate business transaction, subject to applicable legal requirements.

We do not sell information submitted through our website's contact form or use those inquiries for third-party behavioral advertising.

Our website and its service providers may use cookies or similar browser technologies where necessary for website functionality, security, and performance.

Hosting and operational systems may also process technical usage information without relying on traditional browser cookies.

We do not use information submitted through the contact form for cross-site advertising.

Some browsers provide a "Do Not Track" setting. Our website does not currently change its behavior in response to that setting. Where applicable law requires recognition of other privacy preference signals or specific choices, we will provide the required mechanisms.

If we introduce additional analytics, advertising, or tracking technologies, we will update this policy and provide any required notices or choices.

We retain personal information only as long as reasonably necessary for the purposes described in this policy, including responding to inquiries, maintaining appropriate business records, resolving disputes, and meeting applicable legal obligations.

Information transmitted through Resend is subject to that provider's applicable retention practices. Copies of inquiries received in our business email system may be retained according to our business recordkeeping needs and applicable requirements.

When information is no longer needed, we take reasonable steps to delete or otherwise appropriately dispose of it.

We take reasonable administrative and technical measures designed to protect personal information against unauthorized access, disclosure, alteration, or loss.

Our website uses HTTPS to protect information transmitted between your browser and our website when properly connected.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Depending on your location and applicable law, you may have rights to request access to, correction of, or deletion of certain personal information we maintain about you.

You may also have additional rights relating to certain uses or disclosures of your information.

To submit a privacy-related request, contact us using the information below. We may need to verify your identity before processing certain requests.

We will review and respond to requests in accordance with applicable law.

Still Water Interactive operates from California, United States.

Our website infrastructure and service providers may process or store information in the United States and other locations where they operate.

If you access our website from outside the United States, please be aware that your information may be processed in a jurisdiction with different data protection laws.

Where required, applicable safeguards will be used for international transfers.

Our website is intended for business and professional audiences and is not directed toward children under the age of 16.

We do not knowingly solicit personal information from children through our website. If you believe a child has provided personal information to us, please contact us so we can address the matter appropriately.

Our website may contain links to third-party websites, including hospitality properties, technology partners, and other external resources.

We are not responsible for the content, security, or privacy practices of independently operated third-party websites.

We encourage visitors to review the privacy policies of any external websites they access.

We may update this Privacy Policy to reflect changes in our website, technology, business practices, or applicable laws.

When we make material changes, we will update the effective date and provide additional notice where required.

We encourage visitors to review this page periodically.

If you have questions about this Privacy Policy or how we handle personal information, please contact:

Still Water Interactive
Santa Monica, California, United States
Email: inquiry@still-water.com
Website: https://www.still-water.com

We will direct privacy-related inquiries to the appropriate member of our team.

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